Refund, Return & Cancellation Policy

Draft for review: This page is a starting-point draft, not final legal advice. Have a qualified attorney licensed in South Carolina review and customize this policy — including delivery areas, refund windows, financing disclosures, and cookie/consent practices — before publishing it as final. Last updated: [ADD DATE].

[ADD/VERIFY: This section must reflect your actual, current return/refund/cancellation practices — the placeholders below are structural examples only and must not be published as-is.]

In-store purchases

[ADD: your policy on returns/exchanges for in-store furniture and mattress purchases, including any restocking fees, "as-is"/clearance sale terms, mattress hygiene restrictions required by law, and time windows.]

Deposits & special orders

[ADD: your policy on deposits, reservation payments, or special-order items, including whether deposits are refundable and under what conditions.]

Delivery issues

[ADD: your policy for damaged, incorrect, or delayed deliveries, and how a customer should report an issue.]

Cancellations

[ADD: your policy for order cancellations.]

Warranty claims

Many items include a manufacturer's factory warranty. Warranty claims are handled according to the manufacturer's terms for that specific product. Ask our team for the warranty documentation that applies to your purchase.

Questions

Call 843-929-4045 with any return, refund, or cancellation question.